Shipping & Delivery Information
All of our shipping is tracked. You will receive confirmation of your tracking number once your order has been shipped.
Orders are processed and shipped Monday to Friday between the hours of 9AM and 5PM GMT. This excludes weekend days and UK Bank Holidays.
Please note that we are currently in our peak season, so orders may take 2–4 days to process and ship. Once shipped, courier delays beyond our control may affect delivery times, so we recommend monitoring your tracking link for updates.
Duties & Taxes
We cover all duties and taxes for orders shipping to Saudi and the UAE. The countries where duties and taxes aren’t covered are marked with an asterisk in the table below.
For any other countries in the Middle East you may be subject to import duties and taxes, which are issued once the package reaches your country. Any additional charges for customs clearance must be covered by you as we have no control over these charges.
Christmas Delivery Times
The ‘last order date’ column below indicates the final day you can order for your parcel to be shipped by us in time for Christmas delivery. This does not include potential courier delays, which are beyond our control and may affect when your order arrives.
| Country | Method | Last Order Date | Cost |
|
England, Scotland & Wales |
Standard Shipping Next Day |
Thursday 18th December
|
£4
|
|
Northern Ireland |
Standard Shipping |
Wednesday 10th December |
€6 |
| Australia | International Standard (6-10 Working Days) |
Wednesday 10th December |
£6 |
| Israel* |
Standard Delivery Express Delivery |
Friday 12th December
Monday 15th December |
£10
£21 |
| Middle East* | Standard Delivery (4-6 Working Days) |
Friday 12th December |
£8 |
| Norway* |
Standard Delivery |
Wednesday 10th December |
£18 |
| Qatar* |
|
Wednesday 10th December |
|
| Saudi Arabia |
Standard Delivery |
Friday 12th December |
£10 |
| Switzerland* |
Standard Delivery |
Friday 12th December |
£14 |
| UAE |
Standard Delivery |
Friday 12th December |
£10 |
| Rest of World |
|
Wednesday 10th December | £25 |
*Duties and taxes not included
FAQS
We track every order. We'll send you the tracking number of your order so that you can watch the moment your REFY product is shipped to the moment it's in your hands!
If you have any issue with your tracking information, email us at support@refybeauty.com and we will be happy to help.
When you make an order on refybeauty.com, we will send you a confirmation email.
Our team will then process the order within 48 hours, we then hand it over to our nominated carriers. You will then receive a tracking number so you can see where your product is at any given time.