Shipping & Delivery Information
All of our shipping is tracked. You will receive confirmation of your tracking number once your order has been shipped.
Orders are processed and shipped Monday to Friday between the hours of 9AM and 5PM GMT. This excludes weekend days and UK Bank Holidays.
Please note, any courier delays are fully beyond our control here at REFY and may affect your orders arrival time over this busy period.
Last Order Dates for Christmas
| Country | Method | Last Shipping Date |
| UK |
Standard Express (if available) |
18th Dec 20th Dec |
| Australia | Express |
12th Dec |
| EU Zone 1 |
Standard Express |
15th Dec 17th Dec |
| EU Zone 2 |
Standard Express |
10th Dec 12th Dec |
| Bahrain |
Standard Express |
10th Dec 16th Dec |
| Israel |
Standard Express |
11th Dec 12th Dec |
| Kuwait |
Standard Express |
12th Dec 16th Dec |
| Qatar |
Standard Express |
10th Dec 12th Dec |
| UAE & Saudi |
Standard Express |
12th Dec 17th Dec |
UK:
We offer FREE Standard Delivery on all orders £40+ and FREE Next Day Delivery on all orders £80+ to the UK. Please note, Next Day Delivery will only appear at checkout if this is available at the time of your purchase.
| Method | Delivery Time | Cost |
| Standard Shipping | 2-3 Working Days |
£4 |
| Next Day (Order by 4pm, Excl Weekends) | 24 Hours | £6 |
EU:
We cover all duties and taxes for orders shipping to EU countries*.
*excluding Norway and Switzerland.
Middle East:
We cover all duties and taxes for orders shipping to Saudi and the UAE.
For any other countries in the Middle East you may be subject to import duties and taxes, which are issued once the package reaches your country. Any additional charges for customs clearance must be covered by you as we have no control over these charges.
For more information on all of our shipping rates by country please see below:
| Country | Method | Delivery Time | Cost |
| Australia |
Standard Delivery Express Delivery |
6-10 4-5 |
£6 £12 |
| Austria |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Belgium |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Bulgaria |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Channel Islands | Standard Delivery | 2-4 | £6 |
| Croatia |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Cyprus |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Czech |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Denmark |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Estonia |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Finland |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| France |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Germany |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Greece |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Hungary |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Italy |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Israel* |
Standard Delivery Express Delivery |
4-6 2-3 |
£10 £21 |
| Latvia |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Lithuania |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Luxembourg |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Malta |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Middle East* | Standard Delivery | 4-6 | £8 |
| Netherlands |
Standard Delivery Express Delivery |
5-7 1-2 |
£6 £14 |
| Norway* | Standard Delivery | 4-6 | £18 |
| Poland | Standard Delivery | 5-7 | £9 |
| Portugal |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| ROI |
Standard Delivery Express Delivery |
5-7 2-3 |
£5 £10 |
| Romania |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Saudi Arabia |
Standard Delivery Express Delivery |
4-6 2-3 |
£8 £15 |
| Slovakia |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Slovenia |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Spain | Standard Delivery | 7-9 | £9 |
| Sweden |
Standard Delivery Express Delivery |
6-8 2-3 |
£8 £12 |
| Switzerland* | Standard Delivery | 4-6 | £14 |
| UAE |
Standard Delivery Express Delivery |
4-6 2-3 |
£8 £15 |
| Rest of World | International Standard | 5-8 | £25 |
*Duties and taxes not included
FAQS
We track every order. We'll send you the tracking number of your order so that you can watch the moment your REFY product is shipped to the moment it's in your hands!
If you have any issue with your tracking information, email us at support@refybeauty.com and we will be happy to help.
When you make an order on refybeauty.com, we will send you a confirmation email.
Our team will then process the order within 48 hours, we then hand it over to our nominated carriers. You will then receive a tracking number so you can see where your product is at any given time.
